Terms and Conditions

Below is the list of Helpful tools on providing our very efficient transaction.

I. Inquire about Design

• Submit your design layout, our staff will provide price and material evaluation/estimate
• If you have no layout we can simply provide a design services to your company, outright there will be a charge of Php 500.00 for each design request, design fee maybe waived if your order is above 50 pieces.
• Layout costing will vary on 1.) Quantity, 2) Decoration method (Silk-Screen Printing, Digital Embroidery,  additional patched fabric, Thermal Transfer process, Individual Name Tags & Material).
• We are only specialized on t-shirt Design & Other promotional items that uses sublimation printing, silk-screen printing and other thermal transfer printing.

II. Choose the Right Shirt

• We provide wide array of local and imported t-shirt brands, imported jacket fleece and other cotton and sports fabric material, make sure to choose the right one.
• For Higher GSM Ready-made fabric we recommend Crown Brand, Grandsler Brand for local supply and Gildan Brand for imported
• Custom request with 2 or more color combination color style of t-shirt, polo shirt, long-sleeved, v-necks, raglan,  hooded, zippered jackets, varsity jackets and other special cut t-shirts, respectively we can offer you cotton cvc-reactive, honeycombed cotton, micro fiber, sports fabric and other local supply availability
• Choosing the right color, we have 12 to 24 color chart available

III. Confirmation

• 80 percent of our client are online inquiry, make sure to present your estimate # if you have already inquire in our facebook page or sales email.
• Any changes of specification of your inquiry may result to cost estimate adjustment.
• Provide always a copy of your payment deposit with reference number when presenting to our front sales staff.
• All estimates is valid for 30 days from the date of your inquiry, after the expiration the estimate will be revert and apply our policy to "new srp price estimate may change without prior notice".

IV. Initial Payment

• Our business is "Material Based Services" and "Labor Intensive Cost" that's why we are requiring you to pay the minimum of 50% Payment Policy on 30-60 days lead-time or 70% Payment Policy on rush orders.
• We offer Express Lane to those who need there t-shirt printing demand within 24 to 72 hours, this will add you extra cost depending on the complexity of the project, the reason for the extra cost is to provide our internal admin an extra laborer to work this project "overnight" we are pleasure to serve your fulfilling urgency and you don't have to worry with the quality, we are using all U.S. standard industrial "state of the art printing equipment" that does not require too much dying time of your design prints.
• For payment deposit we only require you to pay directly over the counter to our office, or upon delivery make sure to ask for attached invoiced receipt, we do not allow any middle man or agent to collect payments IN behalf of our company and we recommend to securely placed your payment via online banking payment to know more about online payment you may click this link: https://paintlineshirts.com/payment-info

V. Modifying Design 

• Before we proceed for printing or any other decorative method, we will further require your design on additional enhancement, at PAINTLINE we are committed on our full pledged quality assurance and by time to time on reviewing any design submission by our design team we are able to reach you out as soon as we can to present to you the modification process, this are limited to 1) Pantone Color or Design Color matching, 2) Removal of image pixels and other, 3) Design Guide measures, 4) Design positioning. 5) Removal of agreed Color limit prior to our approved Estimate/Invoiced, we shall inform you about this before proceed to production.
• Modifying of design after the approval of the design and in the middle of production is allowed if the job is recoverable, it will cost you more.

VI. Choose the Right Size

• Make sure to check the right size for you, we have kids sizes, adult sizes & extra large sizes we refer you to our figure size chart on this link: https://bit.ly/34ali5J .
• For Custom Made T-shirts that has special cut or cut-print-sew, you may have the option to choose for special Ladies cut with curve style on both sides of t-shirt.
• We disclose to our clients that borrowing of stock shirt from us is not recommended because from time to time the shirt will have a margin of error or shrinkage, we suggest to buy a brand new t-shirt from us on your group sizing, or measure your shirts using the size chart provided: https://bit.ly/34ali5J .

VII. Lead-time

• Ready-made T-shirt with Printing on orders 500 pieces and below is 3 to 7 business days.
• Custom-made T-shirt with Printing on orders 500 pieces and below is 18 to 24 business days.
• Custom-made T-shirt with Embroidery or Patched on orders 500 pieces below is 24 to 38 business days.
• We provide express lane for urgent orders, you may contact our sales team at sales@paintlineshirts.com or special team Hotline for Smart subscriber text  225651025 or Globe subscriber text  21581025 FREE of SMS Charge.

VIII. Turnover

• Pickup your t-shirt at this address link: https://bit.ly/3hO189o
• Free Delivery within Down-Town Davao City
• Free Delivery on 500 orders and above within North Cotabato,
  Soccsksargen, South Cotabato, Davao Del Norte  and Davao City.
• Depending on destination nationwide, shipping fee applies
• Available AIR Courier: Philippine Airlines Direct Cargo Airport, Cebu-Pacific Direct Cargo Airport, APCargo Logistics, LBC Parcel, J&T Express Parcel.
• Available Sea Cargo: Southseas Cargo